Eligibility for Returns
You may request a return within 14 days from delivery if:
The item is unused
All tags and original packaging remain intact
It has no odor, makeup, or wear marks
How to Initiate a Return
Email us at: iweafrogleo@gmail.com
Subject: Return Request — [Order Number]
Include:
Order number
Photo of item
Reason for return
Refund Method
Refunds will be processed to your original method of payment within 3–7 business days of receipt.
Exchange
Exchanges are allowed if the replacement is available.
Contact us first to confirm stock.
Non-Returnable Items
Tagged accessories (final sale)
Customized products
Shipping Charges
Return shipping cost is borne by the customer unless the item is defective.